Job role: Digital Marketing Team Manager

Location: Bangalore

Salary: Upto 15 LPA

Experience: 8+ years

Greetings from Spes,

We are a leading recruitment consultancy dedicated to connecting talented individuals with exceptional job opportunities. With our extensive experience and industry expertise of 13 years, we strive to deliver tailored recruitment solutions that meet the unique needs of both candidates and employers.

Job Responsibilities:

• Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management.
• Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks.
• Actively participates in individual team members’ performance reviews, providing regular feedback regarding misses/errors and additional training needs to leadership, contributing to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the GCoE Digital Marketing Team.
• Coordinates with GCoE Digital Marketing Team resources to ensure work is completed accurately and in accordance with standard practices / guidelines and defined service level agreements.
• Shares feedback regularly to support management and onshore leads in assessment of individual skills and aptitude along with potential for career expansion.
• Provides and shares on a regular cadence status updates/reports with leadership.
• Ensures the entire GCoE Digital Marketing Team is working together as a cohesive unit in support of the global Digital Team’s exemplary work, goals and values.
• Maintains a current understanding of each Digital Team’s capabilities, processes, workflows, SLAs and Gallagher brands guidelines and business divisions to ensure accurate oversight and output of deliverables.
• Keep oneself abreast and updated of industry best practices in Digital Marketing and support team members as needed.

Requirements:

• MBA or equivalent in Marketing
• 8+ years’ experience in digital marketing, with at least 4 years of demonstrated team management experience, including depth of knowledge in Marketing Automation, Web, SocialMedia and Digital Experience areas.
• Understanding and experience withdigital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems.
• Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills
• Leads with empathy and a solution-oriented mindset with strong mentorship skills.

Required Skills:

• Demonstrated project and/or resource management understanding.
• Experience with/knowledge of Workfront or other project management software.
• Microsoft Office Suite programs