Effective date: 28/5/2023

Welcome to spes.in (“Website”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information provided by our users (“Users” or “you”). By accessing and using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect:
1.1 Personal Information:
We may collect personal information that you voluntarily provide when using our Website, such as your name, email address, postal address, phone number, and any other information you choose to provide.

1.2 Usage Data:
We may automatically collect certain information about your interactions with our Website. This may include your IP address, browser type, device information, operating system, and other technical information.

Use of Collected Information:
2.1 Provide and Improve our Services:
We may use the collected information to provide you with the services and features offered on our Website. This includes processing and fulfilling your orders, responding to your inquiries, personalizing your experience, and improving our Website’s functionality.

2.2 Communication:
We may use your personal information to communicate with you regarding your inquiries, orders, promotions, and other relevant information. You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the communication.

2.3 Analytics and Research:
We may use the collected information for analytics and research purposes, to understand and enhance our Website’s performance, improve user experience, and develop new features and offerings.

Information Sharing and Disclosure:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting business activities, or providing services on our behalf. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Legal Requirements:
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraudulent activities, or enforce our Website’s policies.

Security:
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar tracking technologies to collect information about your usage of our Website. These technologies help us analyze trends, administer the Website, track users’ movements around the site, and gather demographic information. You can control the use of cookies through your browser settings.

GDPR and CCPA:
6.1 GDPR Compliance:
If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We will only process your personal data on lawful grounds and provide you with the rights and choices afforded to you under the GDPR.

6.2 CCPA Compliance:
If you are a resident of California, USA, we comply with the California Consumer Privacy Act (CCPA). We will not sell your personal information without your consent, and you have the right to access, delete, and opt-out of the sale of your personal information.

Children’s Privacy:
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we may have collected information from a child under 16, please contact us, and we will promptly delete the information.

Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. The revised policy will be effective when posted on our Website. We encourage you to review the Privacy Policy periodically for any changes.

Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [info@spes.in].

This Privacy Policy applies solely to information collected by our Website and does not cover any information collected by third-party websites or services linked to or mentioned on our Website. We are not responsible for the privacy practices of such third parties.